EXPRESS FFM OVERVIEW

NewsPage's EXPRESS FFM (Field Force Management) system is a solution targeted at organizations that constantly need up-to-date information about its Customers. They do not necessarily have to sell but it is more of a customer relationship management (CRM) process. FFMS is also used as a tool for territory management, or also known as electronic territory management.

Instead of using pen and paper, NewsPage's solution allows the field personnel to carry a PDA (handheld or laptop) to carry out the CRM activities. This projects a professional image and at the same time minimizes data entry error. Information is also up-to-date wherever they go.

EXPRESS FFM FEATURES
EXPRESS FFM key features :    >> View customer by route plan    >> Capture, update and view customer related          information    >> View sales history    >> SWOT analysis    >> Territory analysis    >> Comprehensive call planning    >> Capture call activities and perform product          detailing    >> Capture sales orders    >> Capture market survey    >> Expense claim    >> View messages    >> Various call productivities, sales and call          efficiency report for analysis    >> Option for direct synchronization (anytime) or          end of day docking    >> And more!

EXPRESS FFM BENEFITS

Benefits of NewsPage EXPRESS FFM includes:

   >> Streamlines call planning activities
   >> Improves customer management
   >> Quality customer service with consistent and personalized interaction
   >> Real-time information for effective decision making
   >> Reduces paper work and minimizes data entry error
   >> Better understanding of market trends, needs and coverage
   >> User-friendly interface on both the back-end and handheld interfaces
   >> Low learning curve

For more information, please contact us through here.